DELIVERY POLICY
- Delivery Areas and Timelines
- Deliveries within Lagos: 3–7 working days.
- Deliveries outside Lagos: 5–10 working days.
- Delivery Conditions
Delivery timelines are estimates and may be affected by factors beyond our control, including weather conditions, public holidays, transportation disruptions, security concerns, or inaccurate delivery information. - Customer Responsibilities
Customers are responsible for:
- Providing accurate delivery information.
- Ensuring someone is available to receive the order.
- Inspecting the package and confirming product functionality upon receipt.
Ownership and Risk
Ownership and responsibility for products pass to the customer upon successful delivery and acceptance of the order.
Failed Deliveries
Additional delivery charges may apply if delivery fails due to incorrect information, customer unavailability, or refusal to accept the package without valid reason.